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The time of year is here...

Warmth, Love and Holiday Cheer.

Shop Holiday
Susana's Flowers
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19731 Village Ridge Dr.
Tomball, TX 77375
phone: (832) 438-1678
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Company Info

We are committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. Because all of our customers are important, our professional staff is dedicated to making your experience a pleasant one. That is why we always go the extra mile to make your floral gift perfect. Let us be your first choice for flowers.

Designs may vary as our designers work with the freshest, in-season flowers and their own personal inspiration - but you can be sure your bouquet will a delight!

Return / Substitution Policy

 

Areas Served

Tomball, The Woodlands, Houston, Spring, Cypress, Conroe, Magnolia, TX

Services

Large Inventory of Fresh Flowers, Tropicals, Plants, European Dish Gardens, Contemporary Arrangements, Traditional Arrangements, Silk Arrangements, Weddings, Memorial/Funeral Designs, Gourmet Baskets, Fruit Baskets, Chocolates

Substitution / Return Policy

The customer’s satisfaction is our number one priority. If you are not satisfied with your order, please follow the guidelines below for assistance.

Flowers

We are committed to delivering your important emotional sentiments on time and as fresh and beautiful as possible. Because of the nature, seasonality, and regional availability of flowers it is sometimes necessary to make substitutions of equal or greater value. We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and color combinations. In single-variety arrangements the variety will take precedence over color. For instance, if an order is for yellow daisies, they will substitute another color of daisies, not another yellow flower. White roses and cream roses may be substituted for each other as well as peach roses and pink roses. Purple and pink orchids may need to be substituted for white orchids and visa versa.

Balloons

Some hospitals do not allow latex balloons with an arrangement. Mylar balloons may need to be substituted for latex balloons on some orders.

Non-Perishable Gift Items

If you are not satisfied with a non-perishable gift item for any reason, you may return it to our shop for an exchange of equal value or a refund within 30 days of the purchase date on your receipt. 

Plants

For green and blooming plants, similar plants may be substituted of equal or greater value. For one-of-a-kind plants, such as orchids, we will make every attempt to match the plant type, but may substitute with another color. Containers for plants will be as close as possible.

Gift Baskets

Substitutions within a basket may be made with items of greater or equal value if necessary to guarantee freshness and timely delivery.

Substitutions for Special Occasions

Due to the importance of delivering orders for special occasions, such as funerals, birthdays, and anniversaries, on specific days, we may make a substitution of equal or greater value to ensure timely delivery, if the flowers you requested are not available, and we are not able to contact you via the phone number(s) or email address you provided us.

 
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